Case study

One operator, three brands, ~896 orders a week.

What a 14-day shift looks like inside a single Braiseflux kitchen — same data shape, same chrome, same control room a real operator lands in on day one.

Operator: Bay Area · One KitchenNiko's Smash · Fukuharu · Tía CarmenWed, week 2 — Mon, week 3

Order volume

Three brands, one kitchen, three different rhythms.

The same dashboard chrome the homepage already shows — each tile carries the four KPIs an operator watches during service (orders-per-hour, weekly totals, weekly revenue, sync freshness). The numbers on each tile change independently because each brand orders at its own pace; the system never flattens them into one number.

Niko's Smash

In stock

American · Smashburgers

Orders in window

14 / hr

+11% wk
synced 4 min ago

Orders this week: 412

Est. revenue this week: $8,640

  • DoorDashLive
  • Uber EatsLive
  • SquareLive

Fukuharu

In stock

Japanese · Donburi

Orders in window

9 / hr

+4% wk
synced 1 min ago

Orders this week: 286

Est. revenue this week: $6,120

  • DoorDashLive
  • Uber EatsLive
  • SquareLive

Tía Carmen

Low

Mexican · Tacos

Orders in window

7 / hr

-3% wk
synced 9 min ago

Orders this week: 198

Est. revenue this week: $4,990

  • DoorDashLive
  • GrubhubLive
  • ToastLive
Order volume

896 orders / 14 days

Example

Niko's Smash

412

$8,640 this week

Fukuharu

286

$6,120 this week

Tía Carmen

198

$4,990 this week

Portfolio

896

Across 3 brands · est. $19.8k

Review response time

The reply agent posts the first pass in under five minutes — you stay the final voice.

Every review from every marketplace lands in one inbox, ranked by sentiment and brand. The reply agent drafts in the operator's voice; the operator vetoes or lets it fly. Reply rate climbs, ownership of tone never leaves the kitchen.

Avg reply time

4min

Down from 11 min last quarter

Drafts in queue

3open

Each one assigned to a brand

Median rating

4.6★

37 reviews logged · all 5 platforms

Review response time

3 drafts · clear in < 5 min

Example
  • Niko's Smash
    Example
    ★★★★★@flat-edge-fan

    Smashburger edge crisp, pickles still snap.

    Draft: We press the edges thin on purpose — see you on the next order.

  • Fukuharu
    Example
    ★★★★☆@umamifan

    Donburi portion generous, egg timed right.

    Draft: Thanks — the egg is timed on the line. Hope to see you back soon.

  • Tía Carmen
    Example
    ★★★☆☆@carnitas-curious

    Carnitas tasted great, salsa arrived a bit cooler.

    Draft: Thank you — we tightened the insulated pickup pouch this week.

Multi-platform listing sync

One menu, three storefronts, one source of truth.

DoorDash, Uber Eats, Grubhub and the in-house POS read the same menu snapshot the operator edits on the kitchen side. When an 86 fires on one platform it 86s on all three in the same minute — the kitchen never gets a surprise order for a sold-out item.

BrandLive platforms
  • Niko's SmashAmerican · Smashburgers
    • DoorDashLive
    • Uber EatsLive
    • SquareLive
  • FukuharuJapanese · Donburi
    • DoorDashLive
    • Uber EatsLive
    • SquareLive
  • Tía CarmenMexican · Tacos
    • DoorDashLive
    • GrubhubLive
    • ToastLive
5 live integrations · DoorDash · Uber Eats · Grubhub · Square · Toastone source of truth

14-day portfolio summary

Two weeks of orders, one glance.

Every bar is a day; the height is the count of orders the operator pushed out across all three brands. Friday peak, weekend dip, second Monday re-accelerate. The same chart was sitting in the Monday portfolio digest that morning.

14-day portfolio summary

1,776 orders total

Example
MonTueWedThuFriSatSunMonTueWedThuFriSatSun

Every figure on this page is labelled Example — the same shape lands on your dashboard on day one.

Your shift starts here

Run the same four jobs on your first brand before the next prep window.

Drop your work email to be first in line when Braiseflux opens in your market. We will write to you the morning your market opens — with the onboarding checklist and the next available pilot slot.